AgriRelay Namibia

Offline help

Using AgriRelay with weak or no signal

What works without internet, what needs a connection, and how your saved requests are handled.

Tip: when you sign in on your own phone, tick "Keep me signed in on this phone". Requests you save without signal are then sent automatically when the network returns, even days later. Otherwise you will be asked to sign in first, and nothing you saved is lost.

Works offline

  • Opening the installed app and pages you have visited.
  • Equipment listings you viewed while online.
  • Preparing booking requests (saved on your phone). Service requests follow when the services marketplace opens.
  • Updating your farm information (size, water, crops, livestock, GPS).
  • Equipment owners: blocking dates and changing prices as drafts.
  • Seeing your bookings as last downloaded.

Needs internet

  • Signing in and registering.
  • Checking live availability and confirming a booking.
  • Receiving the owner's accept or reject decision.
  • Uploading photographs, payments and password resets.

What happens to a request you save offline?

  1. It is stored on your phone with a unique ID and shown as "Saved locally – awaiting server confirmation". It stays there even if you close the app.
  2. When your phone reconnects — or when you next open AgriRelay online — it is sent to the server automatically.
  3. The server checks the equipment is still available. The unique ID means the same request is never created twice, even if sending is interrupted and retried.
  4. You see the result: Sent – awaiting owner with a booking reference, or Not possible – changed while offline with the reason (for example, the owner blocked those dates meanwhile).
  5. The owner then accepts or rejects it like any other request.

Passwords, payment details and identity documents are never stored on your phone for offline use.

Installing AgriRelay on Android

  1. Open AgriRelay in Chrome while you have a connection.
  2. Tap the menu (⋮) and choose Install app or Add to Home screen.
  3. Open AgriRelay from your home screen, sign in (tick "Keep me signed in on this phone") and open the equipment list once while online.
  4. Without signal, open AgriRelay and tap Offline & saved requests (or any dashboard page) to request equipment.