FAQ
Frequently asked questions
Who can use AgriRelay?
Farmers of any size, equipment owners, and โ as their modules open โ operators, service providers, transporters, suppliers, produce buyers and cooperatives anywhere in Namibia.
Does it cost anything to register?
Registering an account is free. Any commission, listing fee or subscription that applies to a service is configured by AgriRelay and shown to you before you commit to it.
Which currency is used?
All prices are in Namibian Dollars (N$).
Does AgriRelay work without internet?
Partly. Once installed and opened online, AgriRelay keeps the app and the listings you have viewed available offline. Booking requests can be prepared offline and are sent automatically when you reconnect. Signing in, viewing live availability and receiving the owner's decision need a connection. See the offline help page for details.
Is an offline booking confirmed?
No. A request prepared offline is labelled "Saved locally โ awaiting server confirmation". It becomes a real request only after the server checks availability, and a booking only after the owner accepts.
How do you prevent double bookings?
Availability is checked on the server inside a database transaction when every request is submitted or synchronised, so two people cannot secure the same equipment for overlapping dates.
Is my farm location public?
No. Your GPS coordinates are private by default and shared only with owners and operators involved in your bookings, unless you choose to make them public.
How is my national ID number protected?
It is optional, used only for verification, encrypted before it is stored, and never displayed publicly.
How are equipment listings checked?
New listings are reviewed by an AgriRelay administrator before they appear in the marketplace.
Which languages are supported?
English is available now. The platform is prepared for Oshiwambo, Afrikaans, Otjiherero, Silozi and German, which will be enabled as reviewed translations are completed.
I need help. Who do I contact?
Use the contact page. Messages go directly to the AgriRelay team.
Still have a question? Contact us.